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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nadia Enriquez

September 5, 2026

5  out of  5
rating by Nadia Enriquez
"Great costumer service Bibiana have always been great, excellent communication and always so helpful."
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jmic

September 2, 2026

5  out of  5
rating by jmic
"Steve and Biviana are not only great agent but great people. I’ve had Steve as an agent for over 15 years. No complaints"
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Clarissa Dewey

August 29, 2026

5  out of  5
rating by Clarissa Dewey
"Biviana Is amazing to speak and work with. She is very knowledgeable and thorough. All questions are answered before getting off the phone, there’s no feeling of being rushed. Every client counts!"
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Sun Linda

August 28, 2026

5  out of  5
rating by Sun Linda
"I had a great experience with Biviana! She was professional and patient with me throughout the process. Highly recommend her for anyone who is looking for an insurance agent."
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EL-FAISAL

August 27, 2026

5  out of  5
rating by EL-FAISAL
"“I’ve been with Steve Urbelis - State Farm since 2015, and Steve and his team have been incredible. Biviana has always been there for me, patient, knowledgeable, and consistently helpful. Whether it’s a quick question or something more complex, they go above and beyond. It’s rare to find such dependable, long-term service. I’m truly grateful and highly recommend this office.”"
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LuGina C. Horton

August 27, 2026

5  out of  5
rating by LuGina C. Horton
"Steve has been my insurance man for years. I have never had any complaints whatsoever; his team has been great to me and my family for business, and his assistant, Biviana, is the best! She's patient, kind, returns calls in a reasonable amount of time, and she is knowledgeable and presents herself very professionally. Thank you for many years of great service.
Pastor LuGina C Horton"
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Tetzlaff Family Adventures

August 27, 2026

5  out of  5
rating by Tetzlaff Family Adventures
"Bivian was very helpful with our insurance needs. Responded very quick and was very pleasant."
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Monica M

August 27, 2026

5  out of  5
rating by Monica M
"My parents have been with statefarm since I can remember they absolutely love it and now myself also have statefarm. Biviana has always made sure to get us right with anything from car insurance to life insurance she is very knowledgeable and resourceful she is the only one I want to talk to when I call State Farm,she will get things done and not just done. But done right on the 1st try. Biviana is bilingual very friendly and resourceful .Steve’s office is the State Farm office you want to go to hands down! Absolutely recommend you won’t be disappointed"
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Kellie Olivencia

August 25, 2026

5  out of  5
rating by Kellie Olivencia
"I requested a certificate of insurance from a vendor. Biviana Maldonado provided the COI in an extremely timely manner with the correct coverage types and amounts, and correct listing of additional insuraned."
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Lucas Frausto

August 21, 2026

5  out of  5
rating by Lucas Frausto
"Like this guy's because always be there for whatever I need"
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J Carmen Maldonado

August 19, 2026

5  out of  5
rating by J Carmen Maldonado
"Yo tengo seguro de Auto y casa con esta agencia me cambié hace 2 años y me e ahorrado mucho. Cuando tengo preguntas me ayudan rápidamente y me tratan con atención. Si necesitan Aseguransa con algún que hable español pregunten por Biviana."
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Jaime Fregoso

August 14, 2026

5  out of  5
rating by Jaime Fregoso
"Very good customer service helpful polite"
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Vernon Otterbridge

August 12, 2026

5  out of  5
rating by Vernon Otterbridge
"I have been a customer of this agency since 2020 for auto and homeowners. State farm has been good to me and has always helped me when I need it."
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Chad Ware

August 10, 2026

5  out of  5
rating by Chad Ware
"Staff was very helpful and respectful"
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Monica

August 4, 2026

5  out of  5
rating by Monica
"State Farm Insurance has been wonderful to work with. Staff is kind, polite and very helpful in all my questions and concerns. Truly a great experience to be working with on Insurance issues. Thank you for all your help."
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Miguel Delgadillo

August 4, 2026

5  out of  5
rating by Miguel Delgadillo
"Great service and very nice people"
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Marta Ramirez

August 4, 2026

5  out of  5
rating by Marta Ramirez
"Biviana is kind, patient and helpful.. always Great service"
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David Sayavong

July 28, 2026

5  out of  5
rating by David Sayavong
"I’ve had a great experience working with Biviana at State Farm. She is always responsive, patient, and takes the time to answer all of my questions thoroughly. Whether it’s my home insurance or car insurance, she’s been incredibly helpful and makes sure I understand my coverage and options.

What I appreciate most is that she always follows up, stays on top of everything, and genuinely cares about making sure my insurance needs are taken care of. It’s reassuring to know she is knowledgeable, reliable, and easy to work with. I highly recommend Biviana to anyone looking for outstanding customer service and someone who truly looks out for their clients."
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Megan Kaplan

June 29, 2026

5  out of  5
rating by Megan Kaplan
"I recently worked with Biviana and have nothing but positive things to say. She had timely communication, answered all my questions, and was kind in the process."
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David Ramirez Sr

June 12, 2026

5  out of  5
rating by David Ramirez Sr
"Every time I need help with my Insurance problems I either call or stop by the office and my problems or situation are always taken care right away The office staff, including Steve have been very helpful and kind to me and my wife given us the best service"
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Craig Dunaway

May 28, 2026

5  out of  5
rating by Craig Dunaway
"Biviana was a great help getting our insurance policy set up for the car we just bought. She got all the info she needed & sent an e-mail with the info to put in the car. Thanks Biviana!"
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Sal Aguirre

May 6, 2026

5  out of  5
rating by Sal Aguirre
"Have been a customer for over 10 years and I am very pleased to be working with them. Biviana is amazing, will always answer any questions, concerns, and assist with all insurance related matters. A huge shoutout to the entire team for always being there whenever I need any help!"
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Jim Tilley

May 6, 2026

5  out of  5
rating by Jim Tilley
"I have been with Steve and his office for 8 years now, and I gotta say, they are so helpful! I don’t have questions often, but when we do, they are patient and kind and make sure they are answering the right question."
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Karen Musser

May 4, 2026

5  out of  5
rating by Karen Musser
"Biviana was great. I'm glad we switched to her as an agent. I love the Steve Urbelis office!"
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Marc Kovitz

April 30, 2026

5  out of  5
rating by Marc Kovitz
"Great agent and customer service, staff responds quickly."